Terms and Conditions
Legal Disclaimer:

Instant Visas provides visa information in good faith which is to the best of our knowledge correct accurate at any or all times on the express understanding that the said information is the interpretation of any or all information supplied by the respective Embassy/Consulate or High Commission and that the said information is liable to change without notice and that Instant Visas shall not accept responsibility or liability whatsoever for any changes, errors and/or omissions in the information.

All work carried out by Instant Visas or their agents is subject to our standard terms and conditions below:

Terms and Conditions
Instant Visas only accepts instructions upon the terms and conditions set out below. No servant or agent of the business is permitted to vary these terms unless expressly authorised in writing to do so by the directorate. However any servant or agent shall have the full benefit of these terms and conditions. These terms and conditions govern the provision of all and any services provided by Instant Visas in respect of but not limited to the obtaining of visas, passports and/or documents for their clients and all orders placed by their clients are made accepted subject to the terms hereinafter set out.
Instant Visas will endeavour, wherever possible, to process the clients visa, passport and/or document on the instructions given and application forms submitted, although it is the clients express responsibility to ensure that the validity of the said visa/passport/document obtained includes and covers the period of time in which the client plans to enter and leave the country or countries that the client is visiting and for the number of entries to that country and is valid for the purpose intended. Instant Visas accept no liability in respect thereof.
Instant Visas will use its best endeavours to process applications for visas, passports and/or documents at the client’s request. However, Instant Visas shall not be held responsible nor accept any liability for its own actions or those of any consulate, embassy, passport office or subcontracted couriers, servants or agents in delaying or not issuing such applications for any reason whatsoever, nor shall Instant Visas be held responsible for expense and /or delay arising from or in connection with (a) or (b) or (c).
Incomplete application forms.
Incorrectly or falsely completed application forms.
Inaccurate or incomplete supporting documentation.
  Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon Instant Visas.
Instant Visas will provide you with information detailing all visa requirements. The information is provided for your benefit and to give your visa the best possible chance of success, however, provision of all information requested does not guarantee a visa. The Embassy will decide whether to grant a visa. Occasionally the Embassy may request additional documents or that you should appear in person. It will be necessary to comply with these requests and you should, therefore, always allow sufficient time for your visa to be processed. We may, at our discretion, accept your instructions to lodge your documents without all of the information we have requested, however, our service charge will apply should the application be refused. If you instruct us to lodge in such circumstances, we will give you our honest opinion of your chances.
Instant Visas will retain your application and passport if this is provided in advance until the correct issue period has been ascertained.
Instant Visas reserves the right to refuse to accept any application without giving a reason.
Loss or Damage

Should a passport, document or other item be lost, misplaced, damaged, delayed or destroyed by any means whatsoever, including by any acts by subcontracted couriers, servants or agents, the cost of replacing same and/or any consequential loss shall be borne by the client and any contribution to the costs by Instant Visas shall be entirely at the discretion of the directorate of Instant Visas. Instant Visas cannot be made responsible for the cost of holidays booked but not taken if any of the following events occur.

Embassy, Consulate, Passport Office closure without at least 5 days notice due to holidays and/or any other reason.
Delays in processing if made by the Embassy, Consulate, Passport Office due to administrative delays, visa/passport spelling and date errors or World Crisis Situations.
Embassy, Consulate and Passport Offices changing rules and regulations for whatsoever reason.
Major delays in transport, traffic, severe weather conditions making it impossible to get to Embassy, Consulate or Passport Office in time for closure.

Tickets for travel should not be purchased prior to the visa/passport or other document being issued unless there is a specific requirement for the acquisition for such visa, passport or travel document and in such case open ticket should be obtained.

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